Welcome to
Safford Brown VW of Richmond

I had a great experience with the sales staff at this location. Jay was especially patient and understanding with my needs. I look forward to returning here again in the future. Keep up the good work!!!

Ms Tiera was so polite and helped me out alot thank you she greeted me with joy

Great place to shop a car and service staff are great and friendly I recommend this place

Tiera is a delight on the phone, schedule my appointments with ease. Very respectful and nice. Best receptionist they’ve had since I’ve been coming here.

I called to make an appointment and I was taking care of with friendly service.... the people there greet you in make you feel welcomed

Absolutely amazing team. Everything was very helpful. Everyone was so helpful and kind. Would definitely recommend

Shout out to Ms.Tiera Brown she listens and had the answers to all of my questions very good customer service!!

I had my first visit at Brown's last week and it went exceptionally. The employees did everything in a timely manner, were polite and extremely knowledgeable. I look forward to returning very soon

I cant begin to express my gratitude enough when it comes to Brown’s VW. They are honest and transparent from the buying process to Service appointments they make everything smooth and easy. I highly recommend them to anyone who is in the market for purchasing or servicing a vehicle. They treat you like family! Kudos to the Browns team!

Last winter I purchased a used dodge caravan. The sales and finance team were helpful and friendly and made the purchase a smooth, easy process! With my previous vehicle I also got an oil change from the service department and that went smoothly as well! I will definitely be returning in the future, great customer service all around! 😊 - Jordan Miller

Browns Volkswagen takes the time to learn your needs and puts you in the car that best suits them, all while keeping your budget in mind.

I had the best experience at Brown’s. Amazing staff and service. The young lady Tiera, was my first contact and she made the difference in me continuing on with my purchase at this dealership.

Even though I didn’t end up purchasing a vehicle from Brown’s, I was very impressed with the knowledge and professionalism of the staff. Unlike many car dealerships, the staff at Brown’s truly cares about the customer experience and will do everything they can to put you in the vehicle that best meets the customers needs. Needless to say, I would highly recommend Brown’s to anyone looking for a first class experience when looking for their next vehicle.

Brown’s VW is a great dealership with friendly staff! I appreciated their help in answering my questions. I will return to Brown’s VW when I look for my next vehicle.

One of the best places to service you car, Very experienced and knowledgeable teams they have know how to get it done. Very happy to serve you with friendly smiles. Which the stars went higher!!

I had a great experience at this dealership and I’m very pleased with the service I received!

Browns Volkswagen is a great place to buy your next vw. The sales staff are knowledgeable and friendly!

The people here are great! The best buying experience hands down. Thank you Brown’s VW!

Brown’s Volkswagen is an excellent establishment. I went in looking for a nice car at a reasonable price and was quickly offered two options. Once I decided on one, the process to purchase was quick and smooth. The people I spoke with were very generous and polite the entire time and answered all my questions without skipping a beat. I highly recommend this dealership to anyone and everyone.

The sales and service staff are great to do business with. The service department is very professional and they fix it right the first time!

The finance process was seem less. The dealership experience was awesome. I will definitely recommend.

Streamlined processes have made visiting Brown’s an enjoyable experience. The staff are pleasant from the entrance to the exit and the level of knowledge is unparalleled.

I’ve purchased four vehicles from browns, and continue getting all of my maintenance done at Browns. The staff is beyond accommodating and so pleasant to deal with!

Pleasant experience with all people involved. I felt like they were really working with me instead of just looking for a sale. Would definitely recommend.

Browns is always great working me in for my oil changes. Thanks its much appreciated